Big News . . . Continued
Sunday, June 22nd, 2008Ever since we made the announcement that we are reconfiguring our retail storefront of the Sylvia Woods Harp Center and moving to an “appointment only” harp showroom, rumors have been flying throughout the harp world. I’d like to take this opportunity to “set the record straight” and explain why I have made this business decision.
First, let me emphasize:
We are still here! We are still in business! You can still order harps, books, CDs, accessories and gifts by phone or via our web site at www.harpcenter.com.
The most noticeable difference will be for our local customers, who are in the habit of dropping by during our regular business hours. Besides our excellent phone and web site services, we will still be here for anyone interested in sampling the harps or renting a lever harp; you just need to call in advance to make an appointment.
Now, for the rumors: #1. I am not retiring. I will continue to actively run the Harp Center and my publishing business. #2. I am not sick. My health is fine. Thank you for your concern!
The decision to alter the way in which we do business will allow me to remain healthy, by reducing my stress level. I hope to stop “working” every waking moment, and I’m looking forward to actually “having a life” outside of the Harp Center. The good news for you is that this change in our business focus will enable me to have more time to create the harp books you all enjoy.
The current economy and the rise of Internet access has forced many business owners to re-evaluate their companies and make necessary changes to deal with the new economic climate. Our new business model will enable us to stick around for many years to come, and continue to serve our world-wide harp community.
I would like to personally thank all of you who have sent warm, congratulatory messages to me regarding our move. Change is never easy. It is not easy for us, and we know that this has been disconcerting for some of our customers. However, we’re sure that once we’ve completed our move, life will be better, and we’ll be better able to serve the greatest number of our customers.
A SPECIAL NOTE TO OUR LOCAL CUSTOMERS
Thank you, thank you, thank you to all of our loyal customers who have been coming to our retail store for the past 16 years. We know that you are the people who will be most affected by these changes. We apologize for any inconvenience this may cause you. But look on the bright side: with the escalating price of gas, you’ll probably save money by ordering over the phone or on the web, instead of driving to see us! So please remember, we are still here! Just a phone call or a mouse click away!
Thank you again for all of your support. We’ll miss seeing your smiling faces every day! And we look forward to many more years of serving you, our wonderful customers.
Sincerely,
Sylvia Woods