Back to my Roots
July 8th, 2010
When I started my harp business over 30 years ago, I was selling harps out of my tiny house in Glendale. After I wrote my Teach Yourself ot Play the Folk Harp book, I created a mail order catalog and began shipping products out of my spare bedroom. I eventually moved to a much larger house, and ran the mail order business out of a guest house in the back, selling harps in my living room. This was the way my business ran for over 15 years.
In 1992 we opened our Glendale retail store, and once again, my house was just a house! Two years ago, we moved the store to a smaller location in La Crescenta. And now, at the end of July, we’re moving again.
My business is now going full circle, and I’m returning to my roots. Once again, I’ll be running my harp business from my home. My living room and dining room will now be the harp showroom, and the mail order business will be in my guest house.
WHAT THIS MEANS FOR YOU:
99% of our customers won’t even notice the change. We’ll still be taking your orders through our website and over the phone, and giving you our stellar customer service. Most orders will still be shipped within 24 hours. And you can contact us by phone or email with any questions you may have. You can still make an appointment to come and see and try out the harps. You’ll just be coming to my house, instead of a storefront. And you’ll get personal one-on-one service directly from me! I’ll be happy to help you pick out the best harp for you.The only customers who will feel the change are our local customers who are used to coming into the store to buy a string, browse the books, or just say hello. I’m sorry that we will not longer be able to provide this convenience for you. But, remember, if you order a string by about noon, there’s a good chance you’ll receive it in the mail the next day. And just think of the gas you’ll save!
Having a retail storefront for almost 20 years has been an amazing experience. I cherish the friendships I have made with customers who have been regular visitors to my store. I really appreciate your business and your support throughout the years. I apologize that I you will no longer be able to stop in and visit. But I hope that all of you will help me embrace this change, and allow me to continue to fulfill all of your harp wants and needs.
The economy has effected us all in different ways. With a vast majority of our orders coming through the Internet, these changes will allow me to continue to service the world-wide harp community for many years to come.
Our last day at our current store location will be Saturday, July 24th. We will be open (no appointment needed!) every Saturday from now through the 24th from 11 am to 4 pm. We have lots of books, gifts and accessories on sale in our showroom. So be sure to stop by and see us before we move, and pick up amazing bargains on our sale tables.
Change is never easy for any of us. But I hope I’ll continue to have your business and your support as I return to my roots to give you the best harp customer service on the planet!
REMEMBER:
We’re still here and in business, and plan to be for a very long time!
You can still place your order by phone or on our web site.
You can still make an appointment with me to come to see our harps.
AND…
You’ll still get the amazing, personalized Sylvia Woods Harp Center service that you love!
– Sylvia

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