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808.212.9525

Shipping Information

Shipping Information

Shipping costs
Our shipping costs vary depending upon the weight of your order and the shipping destination. Most items are shipped from either Minnesota or Hawaii. A few items are drop-shipped from the manufacturers in various states.

We usually ship items within 1 to 3 business days. Please be aware that items ordered Friday through Sunday will not ship until Monday, Tuesday, or Wednesday. Please keep this in mind when requesting rush delivery service.

Orders shipping to a delivery address within Hawaii are subject to 4.166% Hawaii GET tax.

When ordering through our website, you will be given a choice of shipping methods with their costs before we ask for your payment information. At that time, you may either choose one of the shipping options and proceed through check-out, or change or cancel the order. Your card will not be charged until after you complete the entire check-out process.

Shipping within the USA

Shipping method Estimated delivery time Online tracking available?
Media Mail 3 to 15 business days (includes Saturdays) yes
First Class Mail 2 to 5 business days (includes Saturdays) yes
Priority Mail 2 to 3 business days (includes Saturdays) yes
UPS Ground 2 to 5 business days yes

During the Christmas rush, all packages may take a few additional days.

Customers in Puerto Rico, Guam, and other U.S. Territories should select "United States" as the country in their address.

Harps
All harp shipping prices are listed on the bottom of the harp pages, except for the Dusty Strings harps with 36 strings. Email us for a quote on the shipping for these harps.

The only harps that we ship outside of the U.S., are the Harpsicle series. Email us for a shipping quote for international Harpsicle orders.

Shipping to countries outside of the United States (including Canada)

Most of our items can be shipped worldwide. However, some products have copyright and licensing restrictions which prohibit us from shipping them outside of the U.S. If you see one of these icons, we cannot ship to you if you are outside of these countries. Our appolgies for the inconvenience.

Can only be shipped within the U.S. and to Canada
Can only be shipped within the U.S.

Our international orders are shipped using the United States Postal Service. Packages being shipped out of the United States are usually shipped within 2-3 business days. You will see the available shipping methods and shipping prices before we ask for your payment information. At that time, you may either choose one of the shipping options and proceed through check-out, or change or cancel the order. Your card will not be charged until after you complete the entire check-out process.

For international orders, The Sylvia Woods Harp Center takes no responsibility for taxes, tariffs, or duties that may be incurred. There may be an additional charge by your country's customs office when your package arrives. Unfortunately we have no way of knowing whether this charge will apply, or what it would be if it does.

International First Class Mail can only be used for packages under 4 pounds in weight. International Priority Mail is for packages 4 pounds or more. International Express Mail has no weight restrictions.

Shipping method Estimated delivery time Online tracking available?
International First Class Usually 2 to 4 weeks - can take up to 6 weeks yes
International Priority Mail 8 to 10 business days yes
International Express Mail 5 business days yes

Contact us
Please feel free to contact us at anytime at 808-212-9525 or email sylvia@harpcenter.com with questions or concerns. It is our intention to make your shopping experience as pleasurable as possible.